terms & conditions

Effective Date:  November 1, 2019

RTech Solutions and its subsidiaries and affiliates provide the information and services on its World Wide Web site(s) (the “Site”) under the following terms and conditions. By accessing and/or using the Site, you indicate your acceptance of these terms and conditions.

Laws and Regulations

Access to and use of this Site is subject to all applicable international, federal, state and local laws and regulations. User agrees not to use the Site in any way which violates such laws or regulations.

Copyrights and Trademarks

The information available on or through this Site is the property of RTech Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws. Users may not modify, copy, distribute, transmit, display, publish, sell, license, create derivative works or otherwise use any information available on or through this Site for commercial or public purposes. Users may not use the trademarks, logos and service marks (“Marks”) for any purpose including, but not limited to use as “hotlinks” or metatags in other pages or sites on the World Wide Web without the written permission of RTech Solutions or such third party that may own the Mark.


User agrees not to modify, move, add to, delete or otherwise tamper with the information contained in the RTech Solutions web site. User also agrees not to decompile, reverse engineer, disassemble or unlawfully use or reduce any of the software, copyrighted or trademarked material, trade secrets, or other proprietary information contained in the Site.

Third-Party Information

Although RTech Solutions monitors the information on the Site, some of the information is supplied by independent third parties. While RTech Solutions makes every effort to ensure the accuracy of all information on the Site, RTech Solutions makes no warranty as to the accuracy of any such information.

Links to Third-Party Websites

This Site may contain links that will let you access other Web sites that are not under the control of RTech Solutions. The links are only provided as a convenience and RTech Solutions does not endorse any of these sites. RTech Solutions assumes no responsibility or liability for any material that may be accessed on other Web sites reached through this Site, nor does RTech Solutions make any representation regarding the quality of any product or service contained at any such site.

Links from Third-Party Websites

RTech Solutions prohibits unauthorized links to this Site and the framing of any information contained on this site or any portion of this Site. RTech Solutions reserves the right to disable any unauthorized links or frames. RTech Solutions has no responsibility or liability for any material on other Web sites that may contain links to this Site.

No Warranties

Information and documents provided on this Site are provided “as is” without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. RTech Solutions uses reasonable efforts to include accurate and up-to-date information on this Site; it does not, however, make any warranties or representations as to its accuracy or completeness. RTech Solutions periodically adds, changes, improves, or updates the information and documents on this Site without notice. RTech Solutions assumes no liability or responsibility for any errors or omissions in the content of this Site. Your use of this Site is at your own risk.


Return Policy & 30-Day Guarantee: RTech Solutions is dedicated to providing our customers with the best quality service and solutions. Should you wish you return a product to RTech Solutions, we will be glad to provide you with a refund or replacement product under the return policy guidelines here.

Limitation of Liability

Under no circumstances shall RTech Solutions be liable for any damages to User, including any incidental, special or consequential damages that result from access to or use of this site, even if RTech Solutions was advised of the possibility of such damages.


Protecting the privacy of our clients and users of our Sites is important to RTech Solutions. Read RTech Solutions’ Internet Privacy Statement that governs the information you provide to us on our Site.

Transmission of Personal Data

User acknowledges and agrees that by providing RTech Solutions with any personal information through this Site, User consents to the transmission of such personal user information over international borders as necessary for processing in accordance with RTech Solutions’s standard business practices.

Access to Password-protected / Secure Areas

Access to and use of password protected and/or secure area of the Site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Procedure for Making Claims of Copyright Infringement

Pursuant to the Digital Millennium Copyright Act, RTech Solutions has registered an agent with the U.S. Copyright Office. Notices of claimed copyright infringement on the Site should be directed to:

RTech Solutions
Suite R
200 Jennings Ave.
Knoxville, TN 37917

Jurisdiction / Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of the State of Tennessee, USA, and applicable federal laws without regard to conflicts of law principals. User agrees that any and all proceedings relating to this site and the subject matter contained herein shall be maintained in the courts of the state of Tennessee or the federal district courts sitting in Tennessee, which courts shall have exclusive jurisdiction for such purpose.

Have Questions? Send Us A Message.