Logistics Company Brings Key Technologies to new sites with Day-1 Connectivity
Solution: NetCloud Service for branch | Industry: logistics | Use Case: day-1 connectivity, oobm, failover
While RTech Solutions did not participate in this specific solution, we do work with Cradlepoint to deliver the same solutions mentioned in this case study.
Highlights
Challenge
To keep its high-quality third-party logistics (3PL) services running smoothly 24×7 for Fortune 500 customers, Kenco needed dependable and secure network access at warehouses to connect essential systems and equipment. At new locations, however, waiting months for a new fiber service wasn’t possible given rigid contractual terms. They needed network access on day 1, and it needed it to stay up and running without interruption.
Solution
Kenco chose highly reliable and flexible cellular broadband to connect facilities, delivered through Cradlepoint’s NetCloud Service for Branch and wireless 4G LTE routers and adapters. This solution supports cellular and wired broadband and includes robust Wi-Fi, fast setup through zero-touch deployment, in-band and Out-of-Band Management (OOBM) services, and extensive cloud-based network and security management features and integrations.
Benefits
Kenco warehouses attain day-1 connectivity for sites and network access for critical systems — including applications and connected devices such as scanners, printers, and sensors. In the event of an outage, the IT team can remotely troubleshoot systems using OOBM features that help them side-step costly in-person support.
5G & LTE Applications in the Oil & Gas Industry
Day-1 Connectivity for Locations
Using highly reliable cellular broadband enables Kenco to get warehouses and equipment connected immediately instead of waiting weeks for wired connections.
Separate & Secure Network Access
Now, when asked to provide warehouse human resource management for a new customer, Kenco’s HR kiosk can be easily connected to the Kenco network using a secure cellular link.
Remote Troubleshooting for Unreachable Routers
With OOBM available through NetCloud Manager and Cradlepoint’s LTE adapters, when a local network experiences downtime, the Kenco IT team can diagnose the issue remotely — even if the primary router itself has failed. What previously required an expensive trip for a Kenco IT specialist can now be resolved quickly and from anywhere.
Automatic Network Failover
When the primary connection at a Kenco warehouse drops because of a cut wire or equipment failure, the network now automatically switches to a cellular link — keeping critical systems and warehouse equipment online.
Centralized Network Management
The operational efficiencies that stem from the use of NetCloud Manager benefit the IT team and the organization as a whole, freeing up resources that now can be dedicated to important digital transformation initiatives.
Solutions
Failover
To resolve networking challenges across Kenco-owned properties, and while providing contracted services in customer-owned facilities, Kenco decided to take advantage of the speed and flexibilty of Gigabit-Class LTE connectivity.
To enable seamless network failover at warehouses, distribution centers, and transportation hubs, Kenco uses Cradlepoint’s LTE-enabled wireless edge adapters.
At RTech, we offer our Failover “As-a-Service,” which means the cost is added on as an OpEX cost that reccurs monthly. This prevents customers from having to pay expensive fees upfront and enables smaller businesses to take advantage of the same solutions outlined here.
out of band management
With this new solution, Kenco’s IT staff could now remotely access their HR kiosks located inside their warehouses. This prevents staff from having to travel to and from sites, which gives them more time to focus on more pressing IT challenges.
RTech’s OOBM service, like the one provided in this use case, allows teams to remote in to mission-critical devices and systems to accomplish tasks that would otherwise have to be completed in person.
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