POTS Replacement 101

Offices & Worksites

POTS Replacement 101

Offices & Worksites

POTS Replacement For offices

Office buildings and worksites have been and continue to be one of the largest use cases for traditional copper POTS lines. The average office uses at least 3 POTS lines for safety and alarm systems, with an untold number of different lines being used for common office building devices like phones, fax machines, and elevators.

Unfortunately, the FCC-mandated retirement date for traditional POTS lines passed on August 2nd, 2022, and providers are no legally longer obligated to service existing lines or issue new ones. This has removed all competition from the market and enabled providers to charge outlandish prices for outdated service. POTS Replacement 101: Offices & Worksites is an all-in-one guide on how and why organizations should be upgrading their phone line, fax machine, and elevator connectivity solution sooner rather than later.

What To Expect From Copper Lines

For on-site I.T. staff, relying on outdated copper POTS lines can be challenging. More often than not lines are mislabeled, not labeled at all, or are so old that any prior labels have faded. Without an easier way to determine which lines connect which devices, teams are forced to manually test each line. If faced with a large number of lines this process can take hours, days, or even weeks.

Additionally, traditional lines offer near-zero visibility, meaning teams aren’t able to remotely monitor any devices reliant them. For offices and other worksites that need phones and fax machines to conduct business, if one of these lines were to go down it could severely impact productivity and even limit some essential job functions.

Not to mention the high costs associated with copper lines, which can easily range into the hundreds of dollars for just one line. As of November 2022, the average cost for just one line is $65 – $100/month. Some lines have even been estimated to skyrocket into the thousands per month.

Limited Visibility

Reduced Support

High Monthly Costs

Upgrade with pots link

The POTS line sunset date has already passed, and due to this ruling, providers will no longer offer new POTS lines and will seek to migrate users from existing ones.

POTS Link is an all-encompassing solution that converts analog signals to digital to enable more efficient monitoring, lower monthly prices, and provide a better overall experience for customers. Our solution can be deployed with little to no infrastructure updates in under a few hours, plus organizations can expect to see an average of 20%-50% cost savings per month. Additionally, every POTS Link unit includes access to cloud monitoring software that enables remote monitoring, which can save staff time that would otherwise be spent testing lines.

Long-Term Benefits

Immediate and long-term savings are usually the most important benefits to organizations, followed closely by remote monitoring enablement. As a perfect illustration of these benefits, the RTech team was recently able to help a large University upgrade its copper lines to POTS Link, which ended up saving them $2,700 per month while also providing more visibility that helps keep students, faculty, and staff safe. After switching to POTS Link, University I.T. staff were able to rely on a digital signal rather than a physical one that could break unexpectedly and without notice.

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